At Delsey Suitcase Store, we understand that once you’ve chosen the perfect luggage for your travels, you’re eager to have it arrive promptly and in perfect condition. Our delivery options are designed to offer flexibility and reliability, ensuring your new luggage reaches you wherever you are in the world.
Shipping Options
We offer two convenient shipping methods to meet your needs:
- Standard Shipping: For a flat fee of £12.95, we ship via trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch.
- Free Shipping: For orders over £50, we provide free shipping via EMS. After processing your order within 1-2 business days, delivery generally takes 15-25 days after dispatch.
Please Note: We ship globally, excluding Asia and select remote regions. Delivery times may vary slightly depending on your location and customs processing.
Order Processing
After you place your order, our team in Carlisle, UK, carefully prepares your shipment. Order processing takes 1-2 business days. You will receive a confirmation email with tracking information once your order is dispatched, allowing you to monitor its journey to your doorstep.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your item within 15 days of receipt. Please ensure the product is unused and in its original packaging. For detailed instructions, contact our customer service team at [email protected].
Why Choose Us?
Our delivery services reflect the same commitment to quality and reliability that defines our luggage. Whether you opt for speedy standard shipping or our economical free option, we ensure your Delsey luggage is handled with care from our warehouse to your home.
Thank you for trusting Delsey Suitcase Store. We’re here to make your travel experience seamless, from selecting your bag to delivering it to you.